Human Service Workers
Description OES Code: 27308
Human Service Workers provide many types of assistance to people in the community, from determining eligibility for welfare and health programs and counseling on child care to helping clients with physical and mental problems and those involved in drug and substance abuse. They help determine and locate appropriate social service agencies such as those providing health care and physical and mental rehabilitation.

Wages, San Joaquin County
Entry-Level Hourly Wage $9.28
25th Percentile $10.62
50th Percentile $13.57
75th Percentile $18.21

Wages by California County
OES Survey
CCOIS Survey

Hours & Benefits
Most Human Services Workers work 40-hour weeks. Those who are assigned to residential care facilities or other places where client's live, may be required to work night shifts and on weekends and holidays since staff must be on hand throughout the day and night.

Most employers have fringe-benefit packages which include health, life and disability insurance plans, vacation, holiday and sick leave programs and pension plans.

Employment Trends, California
Employment 1998 17,400
Projected Employment 2008 27,200
Percent Change 1998-2008 56.3%
Separations 1998-2008 5,800

Employment Trends, San Joaquin County
Employment 1999 890
Projected Employment 2006 1,120
Percent Change 1999-2006 25.8%
Separations 1999-2006 190

Employment Trends by California County

Working Conditions
Human Services Workers may serve their clients in many different types of settings. They may work in office buildings, community service centers, penal institutions, homeless shelters, adult schools, group homes, clinics, hospitals, private homes and many other places in the field.

Human Services Workers must serve clients who may be hostile, physically or mentally ill, severely handicapped, and distressed. The clients may be located in less than ideal environments such as homeless camps and shelters.

Advancement
Promotion to assignments involving more responsibility or higher skills requires additional training, experience, and, frequently, the completion of a bachelor's degree or master's degree in human services, social work, social services, and rehabilitation counseling.

Getting the Job & Other Information
Human Services Workers should include all types of service agencies in their job search. Workers should contact local, state public and private agencies and organizations which deal with public health, corrections, mental health, rehabilitation, services to senior citizens, mental retardation, education, social services as well as the Job Service Offices of the California Employment Development Department.

For a list of current job listing, browse CalJOBS or America's Job Bank.


Education and Training
Most employers will hire Human Services Workers with college courses in human services, social work or one of the social sciences or behavioral sciences plus experience from volunteer work or work experience. A bachelor's degree in an appropriate human services field is preferred by some employers. Many California community colleges, universities and four-year colleges offer associate, certificate, and bachelor's degree and master's degree programs in human services and social work.

Educational and work experience requirements vary for the many different types of Human Service Worker jobs. Typically, high school graduates or those with some college education may be assigned to work directly with clients while college graduates may be assigned duties as counselors, program coordinators, case supervisors, and group home or halfway house managers.

Skills & Other Requirements
Employers, in general, seek workers who have good communication skills, a caring attitude, an ability to motivate others while being sensitive to their needs, and a high degree of responsibility for the needs and care of clients. Important skills for Human Services Workers include the abilities to interview, observe and record significant information and data, organize and work with groups, identify and solve problems, identify and use available community resources, and take the proper course of action on behalf of their clients.

References
California Occupational Guide #564

Related Occupations: Social workers, Recreation Workers

Training: California Training and Education Providers (CTEP)