Dealers, Casino
Description
    OES Codes:
    • 68072 Poker Dealer
    • 68074
    Craps (Dice) Dealers
    • 68075
    Blackjack (21) Dealers
    • 68080
    All Other Dealers
Dealers conduct games such as poker, dice (craps), blackjack (21), and roulette played in gaming establishments.

Dealers must be able to manipulate cards, dice, chips, and gaming devices such as roulette wheels and craps sticks. They must keep track of the game and players' actions. They accept bets, pay winners, and collect from losers. In some casinos, dealers may specialize in a single game, but in others they may be required to know how to conduct more than one game.

All casino games have different rules and variations of play, but craps is the most complex game on the casino floor. Each craps table requires three dealers and a supervisor called a boxperson. The dealer standing near the center of the table works the stick to retrieve the dice and return them for the next roll. The stick person also has to announce the game. The boxperson sits on the other side of the table opposite the dealer on stick. The two remaining dealers stand on either side of the boxperson. At a craps table, up to 16 people can play and each player may make multiple bets on a single roll of dice. The dealers have to keep track of numerous calculations with each roll of the dice to correctly accept bets, pay winners, and collect from losers. Craps dealers take turns on the stick and each table usually has a relief dealer so the others can take breaks.

National Outlook
Although demand for dealers is generated mainly by the long-established gaming industries in Nevada and New Jersey, gaming job opportunities are expanding rapidly as gaming properties are developed or expanded in other states.

The long term outlook for gaming is effected by economic conditions and the outcome of proposed national and state legislation determining gaming jurisdictions. In the near future, opportunities for jobs should be good to excellent for those with training and experience and for those willing to relocate.

With the exception of Utah and Hawaii, some form of gambling (i.e., gambling for charitable causes, lotteries, card rooms, pari-mutuel wagering) is legal in every state. However, in recent years, the development or expansion of casinos by a number of Native American governments is the primary source of gaming's national growth.

Casino-style gambling offers a wide array of gaming activities from table games to slot and video machines. States with established casino or river boat gaming include Nevada, New Jersey, South Dakota, Colorado, Iowa, Illinois, Mississippi, Louisiana, Connecticut, Florida, Arizona, California, Washington, Oregon, and New Mexico.


Education and Training
A high school diploma or GED is generally preferred by employers although formal education is not usually required. High school English and math classes provide needed basic skills. A number of dealing training programs are available through private vocational schools, but many casino employers prefer to train employees "in-house."

If an individual is considering a particular employer, it's a good idea to check on the employer's training policy before committing to an "outside" training program.

Nevada Licensing
Gaming is a highly regulated industry in Nevada. Gaming employees must hold work cards or work permits issued by local police or sheriff's departments in the city or county in which they work. Fingerprints and a background check are usually required. The cost of the permit varies, but includes a $39 state-imposed charge in addition to other fees charged by the issuing agency.

National Licensing, Registration, or Certification
Gaming employee licensing is required in jurisdictions where legalized gaming is permitted. Requirements vary but usually include minimum age, submitting an application disclosing personal and work history information, and a background check. Some licenses may require successful completion of a formal training program.

Skills & Other Requirements
Dealers need the ability to handle cards, dice, chips, and money quickly and accurately, in addition to the ability to perform rapid, simple mathematical computations.

Dealers must have the desire to help people enjoy themselves, a willingness to do the same thing repeatedly, the ability to work with numbers, and the ability to communicate verbally. Additionally, dealers must have "people" skills.

Dealers need to be able to maintain a pleasant and courteous attitude with gaming patrons. They need to be able to tactfully handle stressful situations when customers are intoxicated, losing money, or having trouble understanding the rules of the game being played.

Physical Demands include the frequent need to distinguish between colors, the frequent need to see clearly up close, the frequent need to stand for long periods of time. Other physical needs include the need to talk to and listen to others accurately, the need to frequently reach for and handle objects, the need to frequently use fingers to pick up small objects such as dice, chips, and money. Occasional skills include the need to judge distances and occasionally use peripheral vision.

Hiring Practices
Dealers are usually hired after an interview in which they must demonstrate their skills.
Many casino managers will only hire employees who have been trained in their own casino. Therefore it may be necessary to start work in the casino in some other job before being trained as a dealer.

References
Related Occupations: Amusement and Recreation Attendant

Training: California Training and Education Providers (CTEP)